Guest satisfaction

At Rotana, we have chosen to embrace the challenge of making all time spent by guests to understand and meet the individual needs of all who we deal with. In so doing, we strive to continually build long-term relationships with our guests and ensure their satisfaction and to exceed their expectations. 

Guest education & inspiration

We know we have an important role to play in implementing sustainable business practices that minimise harm and maximise the benefit to the environment, the economy and our local community. But we also know our efforts can only be more successful in partnership with our guests by educating and inspiring them to protect the local environment, community and culture.

To learn more about our activities, click here.